Coverstar™ Automatic and Manual Safety Cover FAQ
Are Coverstar™ automatic swimming pool safety covers really a safety cover?
YES. Your family's safety is our primary concern. Coverstar™ covers exceed the safety standards set by ASTM. The safety record for pools using properly operated safety covers is flawless. Our cover material is incredibly strong. Since 1960 when safety covers were first introduced into the market, there has not been a drowning in a pool or spa equipped with a properly closed Coverstar™ cover.
Do the Coverstar™ Automatic Safety Covers help heat the pool?
YES. The cover captures the sun's rays during the day by acting as a giant passive solar collector. The thermal qualities in the cover hold the heat in the pool at night. This combination may increase water temperature as much as 8 to 10 degrees- easily increasing your swimming season.
Can a Coverstar™ Automatic Safety Covers be used during the winter?
When the time comes to close your pool down at the end of the swimming season, your cover can be used during the winter months as long you follow our Motorized Cover Winterization Policy. If you are unable to and unwilling to follow these procedures, please roll up your cover and discuss with your Pool Service Technician the best method for winterizing your pool. As well, the use of a Coverstar™ Mesh Safety cover will also provide excellent winter safety protection for your pool, if you should decide not use use your automatic safety cover during the winter months.
Will I Run My Filter Less Using A Coverstar™ Automatic Safety Cover?
YES. Our Covers seal dirt, debris and other contaminates out of the pool, thus reducing the length of time needed for filtering the pool water.
Do Coverstar™ Automatic Safety Covers Reduce Yearly Operating Cost?
YES. The Coverstar™ cover reduces consumption of chemical, electrical and gas by approximately 50%. In addition, substantially less time is required to personally maintain the pool.
What Are The Components Of The Cover Fabric?
The Coverstar™ cover is remarkably strong. The Ultraguard III™ fabric is made up of a revolutionary fabric plasticizer. This patented fabric is then reinforced with an incredibly strong patented heat sealed Dacron webbing.
Service & Repair
Who Can Service The Coverstar™ Automatic Safety Cover?
Our own factory trained service technicians and dealers are available year round to provide all warranty and service work.
Can a Coverstar™ Automatic Safety Cover Any Shape Pool?
YES. Coverstar™ can cover virtually any shape or size pool.
What Colors are Available For Coverstar™ Automatic Safety Covers?
Coverstar™ covers are available in 7 standard colors. In addition, their are a number special order colors offered.
Automatic Pool Cleaners
Will A Pool Cleaner Work Under The Automatic Safety Cover?
YES. Most types of pool cleaner that do not float above the surface of the water work under the Coverstar™ cover. However, most Coverstar™ owners find cleaners are used less frequently since Coverstar™ seals out most dirt and debris.
What Type Of Tracks Are Available?
Coverstar™ provides a number of track options from low profile flush mounted deck tracks to undermount tracks that are nearly invisible. In fact, Coverstar™ offers the largest selection of inconspicuous track installation options in the industry. See your dealer for details.
What Is The Average Life Of Cover Material?
Approximately 6-8 years depending on the use and location of the cover. The Ultraguard III™ fabric has a special formulation of ultraviolet light inhibitors and plasticizers to guarantee a long life in the sun. Proper water chemistry and routine maintenance help to extend the life of the cover.
Can The Coverstar™ Automatic Safety Cover Fabric Be Replaced?
YES. We provide custom replacement covers for all makes of automatic pool cover systems with Coverstar™ Ultraguard III™ fabric. Our trained service technicians can replace a cover, perform General Maintenance Service, and complete a 14 point evaluation to prevent costly repairs.
Is Algae A Problem If The Pool Is Covered Most Of The Time?
The proper chemical balance of the pool water will prevent algae growth in a covered pool the same way it prevents growth in an uncovered pool. The only difference you will notice is fewer chemicals are needed in a Coverstar™ covered pool.
Will Leaves & Debris Accumulate On The Cover?
Most leaves and debris are blown away naturally by the wind. On bench models remaining debris should be removed before opening with a pool brush or leaf blower. On recessed models some leaves may fall into the back of the cover housing. Cover housings should be cleaned annually.
Will Rain Water Damage The Cover?
NO. Since the Coverstar™ cover rests on the surface of the water, several inches of accumulated rainwater will be supported by the water under the cover as long as the pool water is maintained correctly. Should Rain Water Be Removed Before Operating Cover?
YES. A special water sensing cover pump is provided for additional safety and convenience with each Coverstar™ cover. This pump should be used to remove the water before operating the cover.
Pool Chemicals and Chlorine
Should the Pool Be Covered After Adding Chemicals?
It is suggested the Coverstar™ cover be left open 2 to 4 hours after chemically treating the water to prevent chemical burns to the underside of the cover. (During this time, alternative safety measures should be in place IE. small children should be supervised.)
How Long Does It Take To Cover The Pool?
Covering most pools take less than a minute.
Preventing Unauthorized Pool Use.
The Coverstar™ Automatic Safety cover is controlled with a special on/off switch in a lockable compartment. With the cover in the closed position, the key can be removed to prevent unauthorized use.
The Coverstar™ warranty covers 20 years on the mechanism, 7 years on the fabric including the heat sealed webbing, (the first 36 months fully covered without any pro rated, the next 48 months pro rated), 5 years on the motor and 2 years on all remaining components.